Shipping and delivery
Where do you ship?
We ship to the United States. Shipping is free on every order.
How long does delivery take?
Orders are delivered in 7–15 business days.
Why does delivery take 7–15 business days?
Your order ships directly from our partner warehouse. That is how we keep shipping free on every order.
Will I pay customs or import fees?
No. The price you pay at checkout is the full price. There are no import fees on delivery.
How do I track my order?
Once your order ships, you can follow it on our Track Your Order page.
Products
Will it fit my car?
The front seat cover (42" × 20") and the door protectors (17" × 29" each) fit most cars, SUVs and trucks. The seat belt clips into your car's seatbelt buckle or loops around the headrest, so it works in almost any car.
Can I wash the seat cover?
Yes. Wipe it with a damp cloth, or put it in the washing machine on a gentle cycle. The waterproof TPU layer keeps water, mud and drool away from your seat.
Do the door protectors fit front and rear doors?
Yes. They work on front or rear doors of most cars, SUVs, trucks and vans. You get two protectors in a pack.
How do I use the seat belt?
Clip it into the seatbelt buckle or loop it around the headrest, adjust the length, then attach it to your dog's harness. Always use a harness, not a collar. It works for small, medium and large dogs.
Is the water bottle leak-proof?
Yes. Lock it and it won't leak in your bag or car. It holds water on one side and food or treats on the other, in 350 ml (12 oz) or 550 ml (19 oz).
What's in a bundle?
The Ultimate Road Trip Bundle has the seat belt, the travel bottle, the door protectors and the front seat cover. The smaller sets combine two or three of them. Every bundle costs less than buying the same items separately.
Orders and payment
Is checkout secure?
Yes. Checkout runs on Shopify's encrypted checkout, and we never see your full card details.
How can I contact you?
Write to us through our Contact page.